In search of a role at a larger advertising / design agency with greater challenges and an opportunity to work in a dynamic team setting and levering 10 years of combined experiences in Information Technology, Design & Advertising and Web Development.
The following is a brief overview and narrative documenting the span of experiences. Click here for a chronology view of the resume.
Graphics & Multimedia Design
Designed graphics and layouts for various agencies and direct with clients as a freelancer with a speciality in web development for small businesses, non-profits and startups. Major accolades include the critically acclaimed original design for the Park Street Festival in 2010, active involvement in various entertainment entities such as Duggy, Black Salt (Comics & Film), Kid Kulinaire (Cooking Show for Kids) and Denise Otten (Author of critically acclaimed curing courtney.)
Started at Teleperformance in 2005 as a call center represenative for Verizon DSL before being promoted to Tier 3 and Escalations Department in under a year. Sent to Buenos Aires Argentina in 2007 to aid in the launch of a new call center for AT&T uVerse DSL. Upon returning from Artentina, was selected to be part of a pilot program for Verizon Premium Tech Support for 6 months and then transferred to the new Verizon FiOS department Pilot program for a month. After a successful pilot program, served as a trainer to help migrate and train Verizon DSL subcontractors into Verizon FiOS fiber optic specialists. Promoted to a Team Lead after the migration period. In 2008-9, joined Affinion Group as a Membership Support Analyst for a brief period before returning to a design career in 2010.
C&C Machine Operator / CAD Designer
Served as the lead CAD Designer and CNC Machine operator for C&C Marble and Granite in Plain City Ohio while attenting night classes Columbus State Community College. Supervised a team of 3 and was responsible for overseeing the operation and maintenance of solid surface CNC machinery and GE Fanuc Terminals.
Retail & Sales / Retail Support
Starting with part time retail and restaurant roles at Target, Radio Shack, Wendy's and McDonalds, the attention to detail and rapport building skills turned into a retail support position at the Limited Brands to support the coporate and retail infrastructure troubleshooting and repairing registers, point of sale terminals and credit card machines for Bath & Body Works, Victoria Secret and other Limited Brands stores as a contractor for Apex Systems. Business Development is also a key skill as demonstrated in various ventures spanning accross all the positions in the forementioned employers.
Personal / Interpersonal